EXLoader Account Recovery [HWID][PASSWORD][LOGIN]

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Sharc

Administrator
Команда форума
If you've got HWID error, you should follow next steps:

1. First of all choose one of the listed people who you will write about HWID reset:

- Constantine Online: VK (preferred)

2. When you've done with your choice, tell him, using any of the communication forms listed above, the following:

1. Login from EXLoader;
2. Registration e-mail in EXLoader;
3. 1-2 purchased keys (you can find them using PayPro or Oplata.Info service);
4. Reason of the reset;
5. If you've changed something in your PC, write the exact reason. Got new PC? Write old and new specs.

3. Expect answer.

ATTENTION:
After you write to a person from the technical support of the CFF-Team, expect a response from him, don't need to duplicate your requests to other people, these actions will slow the process of helping yourself directly. You can write to another person if the first one doesn't answer you within 24 hours from the moment of treatment. Usually, we make decisions about the discharge in the shortest possible time.

We also draw attention to the fact that the HWID reset can be performed no more often than once every two weeks, with an acceptable reason for the reset.

If you have an inconsistency between the characteristics of the PC and IP in the application, then the administrator has the right to refuse to reset HWID.
 

Sharc

Administrator
Команда форума
If you've forgotten password or login from our loader, you should follow next steps:
1. First of all, choose one of the listed people, who you will write about your situation:

- Constantine Online: VK (preferred)

2. When you've done with your choice, tell him:

1. Description of the problem (example: I have forgotten the password from EXLoader)
2. Login from EXLoader;
3. Registration e-mail in EXLoader;
4. 1-2 purchased keys (you can find them using PayPro or Oplata.Info service);
5. New password.
6. PC specifications (CPU, motherboard, video card).

Also be noticed that if you have no information for at least one of p.2, p.3 or p.4 requirements, then it's impossible to restore your account.


Example of the application:

1. I have forgotten the password from EXLoader
2. Vasya
3. [email protected]
4. 7-7-7M7A737MC77C
5. pass01234
6. i7 7700k, ASUS Z-270-GAMING, GTX 1080ti


3. Wait the answer.

ATTENTION:
After you write to someone, expect a response from him, don't need to duplicate your requests to other people, these actions will slow the process of helping yourself directly. You can write to another person if the first one doesn't answer you within 24 hours from the moment of treatment. Usually, we make decisions about the discharge in the shortest possible time.
 
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